ICICI Bank, officially known as the Industrial Credit and Investment Corporation of India Bank, is one of India’s largest and most prominent private sector banks. Established in 1994, ICICI Bank has grown into a multinational financial services powerhouse, offering a wide array of banking and financial products to individuals, businesses, and corporates. The bank is headquartered in Mumbai, Maharashtra, India, and operates a vast network of branches and ATMs across the country and abroad.
ICICI Bank provides a comprehensive range of banking services, including retail banking, corporate banking, investment banking, insurance, asset management, and wealth management services. The bank has played a significant role in transforming the Indian banking sector, leveraging technology to enhance customer experience and streamline operations.
The bank’s focus on innovation and customer-centric services has propelled its growth and earned it a strong reputation in the financial industry. ICICI Bank has embraced digitalization, offering online and mobile banking services, making transactions, fund transfers, and banking operations easily accessible to its customers. Additionally, it has a significant international presence, with a focus on expanding its global footprint and catering to the financial needs of the Indian diaspora and international businesses.

ICICI Bank Hyderabad (Wikimedia)
Let’s take a look at these 26 interesting facts about ICICI Bank to know more about it.
- Foundation and Inception: ICICI Bank was established in 1994 as a wholly-owned subsidiary of Industrial Credit and Investment Corporation of India (ICICI), which was later merged into the bank.
- Mega Merger: The merger of ICICI Limited with ICICI Bank in 2002 marked one of the most significant mergers in India’s financial sector, creating a diversified financial services powerhouse.
- First Indian Company on NYSE: ICICI Bank became the first Indian company to be listed on the New York Stock Exchange (NYSE) in 2000, signaling its global ambitions.
- Branch Expansion: ICICI Bank expanded rapidly, establishing a vast network of branches and ATMs across India, positioning itself as one of the largest private sector banks in the country.
- Global Presence: ICICI Bank has a significant international presence, with branches and representative offices in various countries, including the United States, United Kingdom, Canada, Singapore, UAE, Hong Kong, and more.
- Customer Base: As of its last reported figures, ICICI Bank serves millions of customers, making it one of the largest banks in India by customer base.
- Diverse Services: ICICI Bank provides a wide range of services, including retail banking, corporate banking, investment banking, insurance, asset management, and more.
- Technology-Driven: The bank has been a pioneer in adopting technology to enhance its services. It was among the first to introduce internet banking in India.
- Digital Banking: ICICI Bank is a leader in digital banking, offering a comprehensive range of online banking services and mobile applications for its customers.
- ATM Network: ICICI Bank has a vast ATM network across the country, providing convenient access to cash for its customers.
- Innovative Offerings: The bank has introduced several innovative offerings such as instant loans, digital wallets, and contactless payments to enhance customer experience.
- Awards and Recognitions: ICICI Bank has received numerous awards and recognitions for its excellence in various categories, including retail banking, customer service, and digital initiatives.
- Financial Inclusion Initiatives: ICICI Bank actively participates in financial inclusion initiatives, promoting banking services in rural and underserved areas.
- Educational Initiatives: The bank has launched various educational initiatives to improve financial literacy and knowledge among students and young adults.
- CSR Initiatives: ICICI Bank is involved in several Corporate Social Responsibility (CSR) activities, focusing on education, healthcare, skill development, and environmental sustainability.
- First Indian Bank on NASDAQ: In 1999, ICICI Bank became the first Indian bank to be listed on the NASDAQ stock exchange in the United States.
- Collaboration with Google Pay: ICICI Bank collaborated with Google Pay to introduce “Tez,” a digital payments app to cater to the growing digital payments trend in India.
- Partnership with WhatsApp: ICICI Bank partnered with WhatsApp to provide banking services and facilitate digital transactions through the WhatsApp messaging platform.
- Milestone Transactions: ICICI Bank has been involved in significant transactions, including the largest equity raising by an Indian bank, the first GDR offering by an Indian bank, and more.
- Innovative Home Loan Product: ICICI Bank launched the “ICAHomeLoan” product, allowing customers to customize their home loans as per their requirements.
- Integrated Platform: ICICI Bank has an integrated platform called “Infinity,” providing a seamless experience for its corporate customers, integrating various banking services.
- Focus on Sustainable Banking: ICICI Bank emphasizes sustainable banking practices and has implemented several initiatives to reduce its carbon footprint and promote eco-friendly operations.
- Entrepreneurship and SME Focus: The bank has been actively promoting entrepreneurship and supporting Small and Medium-sized Enterprises (SMEs) through specialized products and services.
- Global Trade Services: ICICI Bank offers comprehensive global trade services, facilitating trade finance, documentary collections, and letters of credit for international trade transactions.
- Financial Inclusion through BC Model: ICICI Bank has been utilizing the Business Correspondent (BC) model to extend its services to remote and rural areas, contributing to financial inclusion.
- Innovations in Agriculture Banking: The bank has introduced innovative solutions in agriculture banking, including Agri Loans, Agri Business Group, and Warehouse Receipt Finance to support farmers and agri-businesses.
ICICI Bank stands as a formidable pillar in the world of banking, blending innovation, technology, and a customer-centric approach to redefine the financial landscape in India and beyond. With a rich history and a commitment to excellence, it has grown into one of India’s largest and most influential private sector banks, serving millions with an extensive network of branches, ATMs, and digital platforms. Through its diverse range of services, from retail and corporate banking to insurance and wealth management, ICICI Bank has continually adapted to the evolving needs of a dynamic society. Its focus on sustainable practices, financial inclusion, and technological advancements showcases a vision that goes beyond conventional banking, aiming to shape a progressive and inclusive future. As a beacon of financial stability and growth, ICICI Bank continues to leave an indelible mark on the global financial stage, providing a trusted foundation for individuals, businesses, and communities to thrive.